Job Description

Portland Veterinary Hospital is proud to serve Portland, TX, and the surrounding community with compassionate, high-quality veterinary care. We're looking for a friendly, dependable veterinary receptionist to join our team on a part-time basis and help create a positive experience for every client and pet who walks through our doors.

At Portland Veterinary Hospital, everyone is considered a leader and an important part of the healthcare team. Our team is chosen not only for their veterinary knowledge and skills, but also for their kindness, compassion, patience, professionalism, integrity, and ability to adapt. As a veterinary receptionist, you'll be an important part of that experience and one of the first welcoming faces our clients encounter.

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What You'll Do

As a veterinary receptionist, you'll help keep our front desk running smoothly while providing exceptional customer service to our clients and their pets. Your responsibilities will include:

• Greet clients and patients warmly and help create a welcoming veterinary hospital experience.
• Answer incoming calls and emails, respond to questions, and direct client concerns to the appropriate team member.
• Schedule appointments while helping maximize efficiency, patient flow, and the daily veterinary schedule.
• Check clients in and out, process payments, and ensure each visit ends with a positive experience.
• Maintain the appearance and organization of the veterinary reception area.
• Provide friendly, compassionate, and discreet emotional support to clients during difficult or sensitive situations.
• Communicate professionally with clients about veterinary services, appointments, and general questions.
• Work closely with the veterinary team to help ensure excellent communication and smooth daily operations.

What We're Looking For

We're looking for a veterinary receptionist who is compassionate, organized, and comfortable working in a busy veterinary environment. The ideal candidate will have:

• At least 1 year of veterinary experience preferred.
• Excellent customer service and communication skills.
• A calm, compassionate approach when working with clients and their pets.
• Strong organizational skills and the ability to multitask in a fast-paced veterinary setting.
• Basic computer skills and the ability to learn veterinary practice management software and other technology.
• A dependable, team-oriented attitude and willingness to jump in where needed.
• A self-starter mindset and desire to continue developing your veterinary knowledge and customer service skills.

Why Join Portland Veterinary Hospital?

Whether you're looking to build your veterinary career, gain more experience in a veterinary hospital, or simply find a team where you can make a difference, we want to help you grow. Our team has access to virtual and hands-on training and continuing development opportunities designed to build skills and confidence.

Most importantly, you'll be joining a veterinary team that believes every person plays an important role in delivering exceptional care.

This position requires the ability to tolerate unpleasant odors and noises and may involve exposure to bites, scratches, animal waste, and potentially contagious diseases.

If you're a compassionate veterinary receptionist who enjoys helping people, caring for pets, and being part of a supportive team, we'd love to hear from you!

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit .

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